On August 4, 2011, the Federal Communications Commission (FCC) released final rules on the use of toll free numbers (numbers beginning with 800 or 866). No new toll-free numbers can be assigned to users of Video Relay Services (VRS) and those who currently use a toll-free number for VRS will need to change to a local ten-digit number, or pay for the toll-free number.

The National Association for the Deaf has a Relay Consumer Alert with more information, a signed and captioned video, and links to find more information at: http://nad.org/news/2011/8/relay-consumer-alert-new-fcc-rules-toll-free-numbers

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